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Vantage RADIUS User’s Guide
vi Customer Support
Customer Support
When you contact your customer support representative please have the following information ready:
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL TELEPHONE
1
WEB SITE METHOD
LOCATION
SALES E-MAIL FAX
1
FTP SITE
REGULAR MAIL
support@zyxel.com.tw
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
[email protected] +886-3-578-2439 ftp.zyxel.com
ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
support@zyxel.com +1-800-255-4101
+1-714-632-0882
www.us.zyxel.com NORTH AMERICA
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
support@zyxel.de +49-2405-6909-0 www.zyxel.de GERMANY
[email protected] +49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+33 (0)4 72 52 97 97 FRANCE info@zyxel.fr
+33 (0)4 72 52 19 20
www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
support@zyxel.es +34 902 195 420 SPAIN
[email protected] +34 913 005 345
www.zyxel.es ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
support@zyxel.dk +45 39 55 07 00 www.zyxel.dk DENMARK
[email protected] +45 39 55 07 07
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
support@zyxel.no +47 22 80 61 80 www.zyxel.no NORWAY
[email protected] +47 22 80 61 81
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
support@zyxel.se +46 31 744 7700 www.zyxel.se SWEDEN
[email protected] +46 31 744 7701
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg Sweden
support@zyxel.fi +358-9-4780-8411 www.zyxel.fi FINLAND
[email protected] +358-9-4780 8448
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
1
“+” is the (prefix) number you enter to make an international telephone call.
- Vantage RADIUS 50 1
- Copyright 2
- Interference Statement 3
- Caution 4
- ZyXEL Limited Warranty 5
- Customer Support 6
- Table of Contents 7
- List of Figures 11
- List of Tables 13
- List of Charts 15
- Preface 17
- Graphics Icons Key 18
- Part I: 19
- Chapter 1 21
- 1.2.2 Firmware 22
- 1.3 Application 24
- Chapter 2 27
- 2.3.1 Navigation Panel 30
- Chapter 3 33
- Advanced Settings 33
- 3.4 MAC Address 34
- 3.5 DHCP Setup 34
- 3.6 IP Pool Setup 35
- 3.7 Domain Name 35
- 3.9 DHCP Server Setup 37
- 3-6 Advanced Settings 38
- Table 3-3 DHCP Server: Setup 38
- 3.10 DHCP Client List 39
- 3.11 Administrator’s Account 40
- 3.12 Time Settings 41
- 3-10 Advanced Settings 42
- Table 3-6 Time Settings 42
- Advanced Settings 3-11 43
- Chapter 4 45
- System Logs 45
- 4.2 TFTP Server 46
- 4.3 Syslog server 46
- 4.4 System Log Messages 47
- 4.5 RADIUS Log Messages 48
- • Access-Request 49
- • Access-Reject 49
- • Access-Accept 49
- 4.6 User Trace Records 50
- 4.7 Real Time System Logs 51
- 4.8 System Log Files 53
- 4.9 Real Time RADIUS Logs 54
- 4.10 RADIUS Log Files 55
- 4.11 User Trace 56
- 4.12 User Trace Log Files 57
- 4.13 Log Settings Screen 58
- 4-16 System Logs 60
- System Logs 4-17 61
- Part II: 62
- Chapter 5 63
- RADIUS Configuration 63
- 5.4 Trusted Root CA 66
- 5.5 Server Certificate 67
- 5-6 RADIUS Configuration 68
- Table 5-2 Server Certificate 68
- 5.6 RADIUS Server 69
- 5-8 RADIUS Configuration 70
- Description 72
- IP Address list 72
- RADIUS SERVER screen 72
- 5.7 User Account 73
- 5.7.1 Adding A New Client 74
- 5.8 Importing A Certificate 75
- Part III: 81
- Chapter 6 83
- Maintenance 83
- 6.3 Firmware Upload 85
- 6.4 Configuration 87
- Chapter 7 91
- Management 91
- 7.2 Introduction to HTTPS 92
- 7.3 SSH 93
- 7.3.1 How SSH works 94
- 7.4.2 Example 2: Linux 95
- 7.5 Telnet 96
- 7.6 Remote Access 97
- 7-8 Management 98
- Figure 7-8 Remote Access 98
- Table 7-1 Remote Access 98
- Management 7-9 99
- 7.7 SNMP 102
- 7.7.1 Supported MIBs 103
- 7.7.2 SNMP Traps 103
- 7.8 Configuring SNMP 104
- Vantage RADIUS User’s Guide 105
- Management 7-15 105
- Table 7-4 SNMP Agent 105
- 7.9 User Trace Records 107
- Appendix A 109
- Troubleshooting 109
- Problems with Telnet 111
- Appendix B 113
- Specifications 113
- 123456 78 115
- Appendix D 117
- Properties 119
- Windows 2000/NT/XP 121
- 123
- Macintosh OS 8/9 125
- Macintosh OS X 127
- Appendix E 129
- Appendix F 133
- Client computer 134
- Appendix G 135
- Types of EAP Authentication 135
- PEAP (Protected EAP) 136
- Appendix H 137
- IP Subnetting 137
- Subnet Masks 138
- Subnetting 139
- Example: Two Subnets 139
- H-4 IP Subnetting 140
- Chart H-5 Subnet 1 140
- Chart H-6 Subnet 2 140
- Example: Four Subnets 141
- Example Eight Subnets 142
- IP Subnetting H-7 143
- Chart H-11 Eight Subnets 143
- H-8 IP Subnetting 144
- Appendix I 145
- Command Interpreter 145
- Appendix J 149
- Power Adaptor Specifications 149
- Appendix K 151
- K-2 Index 152
- Index K-3 153
- K-4 Index 154
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