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Vantage RADIUS User’s Guide
A-2 Troubleshooting
Chart A-2 Troubleshooting the Ethernet Interface
PROBLEM CORRECTIVE ACTION
I cannot ping any
computer on the
LAN.
If the ETHERNET LED on the front panel is off, check the Ethernet cable
connections between your Vantage RADIUS and the Ethernet device.
Check the Ethernet cable connections between the Ethernet device and the LAN
computers.
Check for faulty Ethernet cables.
Make sure the LAN computer’s Ethernet adapter is installed and working properly.
Verify that the IP address and the subnet mask of Vantage RADIUS, the Ethernet
device and the LAN computers are on the same subnet.
Problems with the Password
Chart A-3 Troubleshooting the Password
PROBLEM CORRECTIVE ACTION
I cannot access
Vantage RADIUS.
The Password and Username fields are case-sensitive. Make sure that you enter
the correct password and username using the proper casing.
Use the RESET button on the front panel of Vantage RADIUS to restore the factory
default configuration file (hold this button in for about 5 seconds or until the SYS LED
starts to blink). This will restore all of the factory defaults including the password.
Check that the access method is not disabled in the REMOTE MANAGEMENT
screen.
Check that the computer IP address is allowed to access Vantage RADIUS.
For HTTPS, check the port number has not changed in the REMOTE
MANAGEMENT screen.
- Vantage RADIUS 50 1
- Copyright 2
- Interference Statement 3
- Caution 4
- ZyXEL Limited Warranty 5
- Customer Support 6
- Table of Contents 7
- List of Figures 11
- List of Tables 13
- List of Charts 15
- Preface 17
- Graphics Icons Key 18
- Part I: 19
- Chapter 1 21
- 1.2.2 Firmware 22
- 1.3 Application 24
- Chapter 2 27
- 2.3.1 Navigation Panel 30
- Chapter 3 33
- Advanced Settings 33
- 3.4 MAC Address 34
- 3.5 DHCP Setup 34
- 3.6 IP Pool Setup 35
- 3.7 Domain Name 35
- 3.9 DHCP Server Setup 37
- 3-6 Advanced Settings 38
- Table 3-3 DHCP Server: Setup 38
- 3.10 DHCP Client List 39
- 3.11 Administrator’s Account 40
- 3.12 Time Settings 41
- 3-10 Advanced Settings 42
- Table 3-6 Time Settings 42
- Advanced Settings 3-11 43
- Chapter 4 45
- System Logs 45
- 4.2 TFTP Server 46
- 4.3 Syslog server 46
- 4.4 System Log Messages 47
- 4.5 RADIUS Log Messages 48
- • Access-Request 49
- • Access-Reject 49
- • Access-Accept 49
- 4.6 User Trace Records 50
- 4.7 Real Time System Logs 51
- 4.8 System Log Files 53
- 4.9 Real Time RADIUS Logs 54
- 4.10 RADIUS Log Files 55
- 4.11 User Trace 56
- 4.12 User Trace Log Files 57
- 4.13 Log Settings Screen 58
- 4-16 System Logs 60
- System Logs 4-17 61
- Part II: 62
- Chapter 5 63
- RADIUS Configuration 63
- 5.4 Trusted Root CA 66
- 5.5 Server Certificate 67
- 5-6 RADIUS Configuration 68
- Table 5-2 Server Certificate 68
- 5.6 RADIUS Server 69
- 5-8 RADIUS Configuration 70
- Description 72
- IP Address list 72
- RADIUS SERVER screen 72
- 5.7 User Account 73
- 5.7.1 Adding A New Client 74
- 5.8 Importing A Certificate 75
- Part III: 81
- Chapter 6 83
- Maintenance 83
- 6.3 Firmware Upload 85
- 6.4 Configuration 87
- Chapter 7 91
- Management 91
- 7.2 Introduction to HTTPS 92
- 7.3 SSH 93
- 7.3.1 How SSH works 94
- 7.4.2 Example 2: Linux 95
- 7.5 Telnet 96
- 7.6 Remote Access 97
- 7-8 Management 98
- Figure 7-8 Remote Access 98
- Table 7-1 Remote Access 98
- Management 7-9 99
- 7.7 SNMP 102
- 7.7.1 Supported MIBs 103
- 7.7.2 SNMP Traps 103
- 7.8 Configuring SNMP 104
- Vantage RADIUS User’s Guide 105
- Management 7-15 105
- Table 7-4 SNMP Agent 105
- 7.9 User Trace Records 107
- Appendix A 109
- Troubleshooting 109
- Problems with Telnet 111
- Appendix B 113
- Specifications 113
- 123456 78 115
- Appendix D 117
- Properties 119
- Windows 2000/NT/XP 121
- 123
- Macintosh OS 8/9 125
- Macintosh OS X 127
- Appendix E 129
- Appendix F 133
- Client computer 134
- Appendix G 135
- Types of EAP Authentication 135
- PEAP (Protected EAP) 136
- Appendix H 137
- IP Subnetting 137
- Subnet Masks 138
- Subnetting 139
- Example: Two Subnets 139
- H-4 IP Subnetting 140
- Chart H-5 Subnet 1 140
- Chart H-6 Subnet 2 140
- Example: Four Subnets 141
- Example Eight Subnets 142
- IP Subnetting H-7 143
- Chart H-11 Eight Subnets 143
- H-8 IP Subnetting 144
- Appendix I 145
- Command Interpreter 145
- Appendix J 149
- Power Adaptor Specifications 149
- Appendix K 151
- K-2 Index 152
- Index K-3 153
- K-4 Index 154
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