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IES-612-51 User’s Guide
403
APPENDIX C
Customer Support
Please have the following information ready when you contact customer support.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
“+” is the (prefix) number you dial to make an international telephone call.
Corporate Headquarters (Worldwide)
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +886-3-578-3942
• Fax: +886-3-578-2439
• Web: www.zyxel.com, www.europe.zyxel.com
• FTP: ftp.zyxel.com, ftp.europe.zyxel.com
• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park,
Hsinchu 300, Taiwan
Costa Rica
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +506-2017878
• Fax: +506-2015098
• Web: www.zyxel.co.cr
• FTP: ftp.zyxel.co.cr
• Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San
José, Costa Rica
Czech Republic
• E-mail: [email protected]
• Telephone: +420-241-091-350
• Fax: +420-241-091-359
• Web: www.zyxel.cz
- IES-612-51 1
- About This User's Guide 3
- Document Conventions 4
- Icons Used in Figures 5
- Safety Warnings 6
- Safety Warnings 7
- Contents Overview 9
- Table of Contents 11
- Chapter 47 20
- Chapter 48 20
- Chapter 55 23
- Table of Contents 25
- List of Figures 27
- List of Tables 33
- Introduction 39
- CHAPTER 1 41
- 1.2.2 Curbside Application 42
- CHAPTER 2 45
- Figure 5 Rack Mounting 47
- Frame Ground 48
- CHAPTER 3 49
- 3.2 LEDs 50
- 3.2.4 Telco-50 Cables 51
- 3.2.5 Telco-50 Connections 52
- 3.2.6 ADSL Connections 52
- 3.2.7 Typical MDF Scenarios 53
- Chapter 3 Front Panel 54
- Chapter 3 Front Panel 55
- Basic Settings 59
- CHAPTER 4 61
- Figure 17 Login 62
- Figure 18 Home 62
- 4.4 Navigation Panel 63
- 4.5 Changing Your Password 65
- Figure 20 User Account 66
- Figure 21 Logout 67
- CHAPTER 5 69
- Figure 23 xDSL Port Setup 70
- Figure 24 VC Setup 71
- Figure 25 VC Setup, Delete 71
- Figure 26 Select Ports 71
- Figure 27 VC Setup 72
- Figure 28 VC Setup 72
- Figure 29 Select Ports 73
- Figure 30 VC Setup 73
- Figure 31 Config Save 73
- CHAPTER 6 75
- Table 5 Home (continued) 76
- 6.1.3 RMON Statistics Screen 81
- 6.1.4 RMON History Screen 83
- CHAPTER 7 87
- Chapter 7 System Information 88
- Table 11 System Info 88
- Chapter 7 System Information 89
- CHAPTER 8 91
- Chapter 8 General Setup 92
- CHAPTER 9 93
- 9.2 Authentication Screen 94
- Chapter 9 User Account 95
- Table 14 User Account 95
- Chapter 9 User Account 96
- CHAPTER 10 97
- 10.3 Switch Setup Screen 99
- Chapter 10 Switch Setup 100
- IES-612-51 User’s Guide 100
- Figure 45 Switch Setup 100
- Table 15 Switch Setup 100
- Chapter 10 Switch Setup 101
- CHAPTER 11 103
- Chapter 11 IP Setup 104
- CHAPTER 12 105
- Chapter 12 ENET Port Setup 106
- CHAPTER 13 107
- 13.4 Interleave Delay 108
- 13.6 Default Settings 109
- 13.7 xDSL Port Setup Screen 109
- Chapter 13 xDSL Port Setup 110
- Figure 49 Select Ports 110
- Chapter 13 xDSL Port Setup 111
- Figure 50 xDSL Port Setting 112
- Table 20 xDSL Port Setting 112
- 13.8 Virtual Channels 115
- 13.9 VC Setup Screen 116
- Figure 51 VC Setup 117
- Table 21 VC Setup 117
- Figure 53 Select Ports 119
- 13.10 Priority-based PVCs 120
- 13.11 PPVC Setup Screen 121
- Figure 56 PPVC Setup, Edit 122
- Table 24 PPVC Setup, Edit 123
- CHAPTER 14 125
- 14.2 ATM QoS 127
- 14.3 Traffic Shaping 128
- 14.4 Upstream Policing 130
- 14.5 VC Profile Screen 131
- 14.6 Alarm Profile Screen 133
- 14.7 IGMP Filtering 134
- CHAPTER 15 137
- 15.2 xDSL Performance Screen 138
- Chapter 15 xDSL Line Data 139
- Figure 64 xDSL Performance 139
- Table 30 xDSL Performance 139
- 15.3 xDSL Line Data Screen 140
- Figure 65 xDSL Line Data 141
- Chapter 15 xDSL Line Data 142
- Table 31 xDSL Line Data 142
- PART III 143
- CHAPTER 16 145
- 16.3 VLAN Status Screen 146
- Chapter 16 VLAN 147
- Figure 66 VLAN Status 147
- Table 32 VLAN Status 147
- Chapter 16 VLAN 148
- Figure 68 VLAN Port Setting 150
- Table 34 VLAN Port Setting 150
- Figure 69 Select Ports 151
- CHAPTER 17 153
- 17.3 IGMP Status Screen 154
- Chapter 17 IGMP 155
- Figure 71 IGMP (Status) 155
- Table 35 IGMP (Status) 155
- 17.4 IGMP Bandwidth Screen 156
- 17.5 IGMP Setup Screen 158
- 17.7 IGMP Count Screen 159
- 17.8 IGMP Port Info Screen 160
- 17.9 IGMP Port Group Screen 160
- Table 41 IGMP Port Group 161
- Chapter 17 IGMP 162
- CHAPTER 18 163
- Chapter 18 Static Multicast 164
- CHAPTER 19 165
- 19.3 MVLAN Setup Screen 166
- Chapter 19 Multicast VLAN 167
- Figure 80 MVLAN Setup 167
- Table 44 MVLAN Setup 167
- 19.4 MVLAN Group Screen 168
- Chapter 19 Multicast VLAN 170
- CHAPTER 20 171
- Chapter 20 Filtering 172
- CHAPTER 21 173
- Chapter 21 MAC Filter 174
- CHAPTER 22 175
- Table 49 RSTP Port States 176
- CHAPTER 23 181
- 23.2 RADIUS Screen 182
- 23.3 802.1x Screen 183
- Table 53 802.1x (continued) 184
- CHAPTER 24 185
- Chapter 24 Port Security 186
- Figure 91 Select Ports 186
- CHAPTER 25 187
- 25.3 DHCP Relay Screen 188
- Chapter 25 DHCP Relay 189
- Table 55 DHCP Relay 189
- Chapter 25 DHCP Relay 190
- CHAPTER 26 191
- Chapter 26 DHCP Snoop 192
- Figure 96 DHCP Snoop Status 192
- Table 57 DHCP Snoop Status 192
- 26.4 DHCP Counter Screen 193
- CHAPTER 27 195
- 27.2 2684 Routed PVC Screen 196
- 27.4 RPVC Arp Proxy Screen 199
- Figure 101 RPVC Arp Proxy 200
- Table 61 RPVC Arp Proxy 200
- CHAPTER 28 203
- Chapter 28 PPPoA to PPPoE 204
- Figure 104 PPPoA to PPPoE 204
- Table 63 PPPoA to PPPoE 204
- Chapter 28 PPPoA to PPPoE 205
- CHAPTER 29 209
- 29.3 DSCP Map Screen 210
- CHAPTER 30 211
- 30.2 TLS PVC Screen 212
- Chapter 30 TLS PVC 213
- Figure 109 TLS PVC 213
- Table 67 TLS PVC 213
- Chapter 30 TLS PVC 214
- CHAPTER 31 215
- 31.2 ACL Setup Screen 216
- Chapter 31 ACL 217
- Figure 110 ACL Setup 217
- Table 68 ACL Setup 217
- ACL, ACL Profile Setup 218
- 31.4 ACL Profile Map Screen 219
- Chapter 31 ACL 220
- Figure 112 ACL Profile Map 220
- Table 70 ACL Profile Map 220
- CHAPTER 32 221
- CHAPTER 33 223
- Chapter 33 Syslog 224
- CHAPTER 34 225
- Chapter 34 Access Control 226
- Table 74 SNMP Commands 226
- 34.3.1 Supported MIBs 227
- 34.3.2 SNMP Traps 227
- 34.4 SNMP Screen 228
- Chapter 34 Access Control 229
- Figure 117 SNMP 229
- Table 76 SNMP 229
- Routing Protocol 233
- Alarm and 233
- Management 233
- CHAPTER 35 235
- Chapter 35 Static Routing 236
- CHAPTER 36 237
- Chapter 36 Maintenance 238
- Figure 122 Firmware Upgrade 238
- 36.5 Load Factory Defaults 239
- 36.6 Reboot System 240
- 36.7 Command Line FTP 240
- CHAPTER 37 241
- Chapter 37 Diagnostic 242
- Table 80 Diagnostic 242
- Chapter 37 Diagnostic 243
- CHAPTER 38 245
- 38.2 MAC Table Screen 246
- CHAPTER 39 247
- Chapter 39 ARP Table 248
- Figure 130 ARP Table 248
- Table 82 ARP Table 248
- CHAPTER 40 249
- 40.3 Alarm Descriptions 250
- Chapter 40 Alarm 251
- Chapter 40 Alarm 252
- Table 85 Alarm Event Setup 252
- 40.5 Alarm Port Setup Screen 254
- CLI Commands 255
- CHAPTER 41 257
- 41.2 Logging in 258
- 41.3 Command Conventions 258
- Table 91 Table Title 259
- 41.7 Logging Out 261
- CHAPTER 42 263
- 42.2 IP Status 264
- 42.3 Configuration Status 264
- 42.4 Reset to Defaults 265
- 42.5 Port and VLAN Isolation 265
- 42.7 Statistics Port Command 266
- CHAPTER 43 267
- Chapter 43 System Commands 268
- Chapter 43 System Commands 269
- 43.1.3 Logs Command Examples 270
- 43.1.3.2 Log Messages 271
- 43.1.4 Clearing the Log 273
- CHAPTER 44 275
- Chapter 44 Alarm Commands 276
- Chapter 44 Alarm Commands 277
- 44.2.5 Log Format 279
- CHAPTER 45 281
- Chapter 45 DHCP Commands 282
- 45.2.1 Show Command Example 283
- 45.5 DHCP Snoop Commands 284
- Chapter 45 DHCP Commands 285
- CHAPTER 46 287
- 46.5 GARP Timer Commands 292
- 46.6 Isolation Commands 292
- CHAPTER 47 295
- Chapter 47 MAC Commands 296
- 47.2 MAC Count Commands 297
- CHAPTER 48 299
- 48.2 IGMP Filter Commands 300
- 48.3 IGMP Bandwidth Commands 301
- 1~100000, in units of kbps 302
- Chapter 48 IGMP Commands 303
- Chapter 48 IGMP Commands 304
- 48.7 Multicast VLAN Commands 305
- CHAPTER 49 309
- CHAPTER 50 313
- 50.2 DSCP Commands 314
- 50.3 Ethernet Commands 314
- 50.4 Queuemap Commands 315
- 50.5 RSTP Commands 315
- 50.7 RMON Command 316
- CHAPTER 51 317
- Chapter 51 IP Commands 318
- Chapter 51 IP Commands 319
- CHAPTER 52 321
- Chapter 52 IP Bridge Commands 322
- CHAPTER 53 323
- Chapter 53 SNMP Commands 324
- Table 131 SNMP Commands 324
- CHAPTER 54 325
- 54.2 ADSL Commands 326
- Chapter 54 ADSL Commands 327
- Chapter 54 ADSL Commands 328
- 54.3 ADSL Profile Commands 334
- An example is shown next 339
- G.992.3 for more information 345
- Table 140 ToneDiag Command 349
- 54.5 Alarm Profile Commands 350
- CHAPTER 55 353
- 55.3 PVC Channels 356
- 55.4 Priority-based PVCs 356
- Table 145 PPVC Commands 357
- Table 146 RPVC Commands 359
- Table 147 PAEPVC Commands 365
- PVC (1/33) on port 2 368
- CHAPTER 56 369
- Chapter 56 ACL Commands 370
- Table 150 ACL Commands 370
- 56.2 ACL Assignment Commands 371
- Troubleshooting 373
- CHAPTER 57 375
- 57.5 DSL Data Transmission 376
- 57.7 Testing Wiring 377
- Chapter 57 Troubleshooting 378
- Table 159 Wiring Tests 378
- 57.8 Local Server 379
- 57.9 Data Rate 379
- 57.10 Configured Settings 380
- 57.11 Password 380
- 57.12 System Lockout 380
- 57.13 SNMP 380
- 57.14 Telnet 381
- 57.15 Resetting the Defaults 381
- CHAPTER 58 385
- 58.2 Firmware Features 386
- 58.3 Standards Supported 390
- 58.4 Default Settings 391
- PART VII 395
- APPENDIX A 397
- Appendix A Changing a Fuse 398
- APPENDIX B 399
- ZyXEL Limited Warranty 400
- Appendix B Legal Information 401
- Appendix B Legal Information 402
- APPENDIX C 403
- Appendix C Customer Support 404
- Appendix C Customer Support 405
- Numerics 409
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